COVID-19 has made traveling an even bigger challenge than before. ATMs are helping make travel a bit simpler with currency exchange tools.
Travel in the age of COVID-19 has become more difficult than ever. With COVID-19 tests, screenings, masking and travel restrictions, there are many things to deal with.
With all these issues, customers don’t need to deal with any more problems, like finding places to exchange their currency for foreign currency. Travelex, a foreign exchange company, is attempting to make travel easier for customers through their foreign exchange ATMs. With these devices, customers can withdraw multiple currencies using their bank card.
The company also recently opened two locations in Amsterdam Airport Schiphol, which offer more self-service and contactless solutions that can allow customers to get the help they need without necessarily having to interact with an employee.
To learn more about the ATM solution and these stores, ATM Marketplace spoke with Leonard Stolk, CEO of Travelex Europe.
Q.What is the primary business model for Travelex?
A. We have grown to become one of the market-leading specialist providers of foreign exchange products, solutions and services, operating across the entire value chain of the foreign exchange industry in more than 20 countries.
We have developed a growing network of over 900 ATMs and more than 1,100 stores in some of the world’s top international airports and in major transport hubs, premium shopping malls, high street locations, supermarkets and city centers.
In addition, we source and distribute large quantities of foreign currency banknotes for customers on a wholesale basis including central banks and international financial institutions. We also offer a range of remittance and international money transfer products around the world.
Q. What are the primary features of the Travelex ATM?
A. The core primary feature of the Travelex ATM is the ability for consumers to withdraw multiple foreign exchange currencies using their bank card.
The ATMs are easy to use, they don’t require customers to fill out any forms or stand in queues and can provide currency in seconds and are operational 24/7.
We have also developed technology launching next year that allows customers to reserve their foreign currency orders online, at the best rates and with no commission, and pick it up at their airport ATM of choice when they fly. This means no more queuing downtown at busy malls and no more wondering if the currency you need is available.
On the horizon is self-service, touchless, app-linked digital kiosks which enable consumers to purchase currency via their phone and pick up touch-fee from the kiosk, saving them time and physical interaction.
Q.What companies does Travelex work with to produce these ATMs?
A. We work with the two leading international ATM manufacturers — Diebold Nixdorf and NCR. We deploy both types of ATM across our estate, and this includes both standalone ATMs and ATMs located within our high street and airport stores.
Q. What currencies do the ATMs support?
A. We dispense 16 different currencies via our ATMs. Each ATM can sell four currencies per ATM (12 currencies with three ATMs side by side), and the currencies available at each ATM depend on what country our customers are located in.
In most UK and European airports, four or five currencies underpin 80 to 90% of the total volume of currency we sell at that …….
Source: https://www.atmmarketplace.com/articles/atms-make-travel-easy-with-currency-exchange-tools/