Wendy Knowler comes up with options after delving deeper into the unusual phenomenon of Capitec’s prolonged ATM queues – The money Current
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Shopper journalist Wendy Knowler recently raised The matter of Capitec’s prolonged ATM queues.
“We have been perplexed, as was Capitec.”
Knowler questioned why so A lot of the financial institution’s consumers are Choosing ATM money withdrawals when not solely Is that this time-consuming however Capitec costs The very biggest costs – R7,50 per R1000.
And A much less costly, safer and extra useful selection Is out there:
In the event that they Needed To draw money On the till level of Shoprite, Checkers, Decide n Pay or Boxer Food market – having queued To buy groceries – It Might value them a flat payment of R1,60.
Wendy Knowler, Shopper journalist
Capitec responded to her queries, saying the financial institution itself Would actually like, and encourages, consumers To change.
Associated: Capitec has highest Quantity of ATM complaints, so why are their queues so prolonged?
This week on The money Current, Knowler shares the experiences of two listeners who shed some mild on the puzzle.
It is to do with having to spend money at Definitely one of many collaborating Food markets So as to have The power To appeal to money and being given the runaround when making an try To appeal to money On the collaborating Food markets.
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